Terms of service

All prices are displayed in AED (United Arab Emirates Dirham) and include applicable VAT where required. The price shown at checkout is the final price you pay — shipping is free across the GCC.

Mix-and-match bundle prices apply automatically at checkout:

• 1 filter — AED 120
• Duo (2) — AED 199, save 17%
• Trio (3) — AED 279, save 22%
• Family (4) — AED 349, save 27%
• Family (5+) — AED 419 + AED 70 per extra unit, up to 33% off

Bundle pricing applies regardless of which fragrances you mix in your cart.

We accept Visa, Mastercard, Amex, Apple Pay, Google Pay, Tabby and Tamara (4 interest-free instalments). Every payment is processed by Shopify Payments and is fully encrypted. We never see or store your card data.

An order is confirmed only when you receive an order-confirmation email from us. We reserve the right to cancel an order in the rare case of a pricing error, payment fraud detection, or stock issue — in which case we refund you in full immediately.

See our Shipping policy for delivery times and process. Risk of loss transfers to you upon delivery.

You have 30 days from delivery to request a refund. Full conditions are in our Refund policy.

The ILLUMA H201 is designed for residential shower use, hand-tightened on a standard G1/2" shower arm. We guarantee the housing for 6 months against manufacturing defects when used as instructed.

The fragrance cartridge typically lasts 45 days for a household of 1 to 2 people. Replacements are sold separately on the site.

All content on illumashower.com (text, photos, logos, fragrance names) is the property of ILLUMA and may not be reproduced without written permission.

These terms are governed by the laws of the United Arab Emirates. Any dispute will be resolved by the courts of Dubai, UAE.

Questions? Email hello@illumafilter.com — we respond within 24 hours.